Please see below a list of general FAQs for our children’s apps. If you are having a specific issue within one of our apps, we should have answered them in the product-specific sections below. If you have any other questions, or an issue that cannot be resolved via the answers below, please let us know at [email protected] We’re happy to help!
Any medals/rocket parts you have earned while playing our Astro Cat app are automatically saved to your profile. When you reopen the app, your profile will appear each time, up to date! However, you can add new profiles simply by swiping your finger left on the profile selection screen. Tap on the green plus icon, and you can create a new profile – this will not overwrite any others. You can also delete old profiles you no longer use by selecting the profile, and tapping the menu icon in the top right hand corner of your screen when you arrive in the solar system. Go to ‘Profile’, then tap the dustbin icon in the bottom right hand corner.